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Playgrounds built to last

October 3, 2019

With more and more playgrounds closing by the day because of a lack of investment it is imperative that your new outdoor playground is value for money and more importantly, built to last. We have playground equipment still functioning out in the field that is older than any of our competitors! At Wicksteed all of our play products come with extensive guarantees to give you peace of mind.

wicksteed slide steps

Play Equipment Guarantees

We are proud of our reputation and use only the highest quality materials in the production of our playground equipment. Our extensive array of guarantees underlines our ability to fulfil our promises and obligations. Below are the key terms and limitations of each of the guarantees that we provide:-

25 year guarantee against structural failure of steel components manufactured by Wicksteed
15 year guarantee against structural failure of steel components manufactured by Wicksteed on certain Dynamic Products
10 year guarantee against cracking, splitting and delamination on Densetec high density polyethylene panels that form part of the Wicksteed manufactured and supplied products
7 year guarantee against corrosion of Wicksteed manufactured painted steel components
5 year guarantee against corrosion of Wicksteed manufactured Multi Use Games Areas and fencing
5 year guarantee of our artificial grass
2 year guarantee against structural failure of consumable parts and components
15 year guarantee against rot and insect infestation of machine rounded structural timber components with steel shoes used on playground equipment
10 year guarantee against rot and insect infestation on laminated pine supports with steel shoes and machine rounded timber installed directly into the ground used on playground equipment
5 year guarantee against rot and insect infestation on machine rounded timber installed directly into loose fill surfacing
2 year guarantee against rot and insect infestation on timber used for landscaping purposes including timber used on revetments and mounds
5 year guarantee on Wet Pour surfacing against faulty materials and workmanship
2 year guarantee on Eco-Tumble surfacing against faulty materials and workmanship
1 year guarantee on Wet Pour repairs and overlays carried out by approved Wicksteed personnel.
1 year guarantee on Installation works against faulty materials and workmanship

Playground Equipment Spares and Accessories

Our UK manufacturing base in Kettering allows us to offer quick, easy access to parts and spares. Even though our outdoor play equipment is designed to give long service there are circumstances where parts will be required due to wear and tear through age or in the event of vandalism. You can be safe in the knowledge that Wicksteed will have your play area back up and running in no time. As part of our commitment to quality we endeavour to supply parts for equipment at least 20 years old!

Tour the Wicksteed factory

Don’t just take our word for it! We welcome and encourage customers and children who will play on the equipment to tour our manufacturing facilities in Kettering, Northamptonshire, and to view our manufacturing processes at first hand.

Written by: Andy Prentice
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